Frequently Asked Questions

Welcome to Rollacoala’s Frequently Asked Questions section! Below, you’ll find answers to some common queries about our brand and services.

1. What is Rollacoala?

Rollacoala is a US-based clothing brand that specializes in sustainable and stylish fashion. We offer a wide range of eco-friendly clothing and accessories designed to elevate your wardrobe while promoting environmental sustainability.

2. How can I contact Rollacoala?

You can reach out to Rollacoala’s customer service team by emailing us at [email protected]. Our dedicated team is available to assist you with any questions or concerns you may have.

3. What is Rollacoala’s shipping policy?

Our standard shipping rate is $9.99 for orders within the United States. For more information about our shipping policy, please refer to our Shipping Policy section.

4. What is Rollacoala’s return and exchange policy?

Rollacoala offers a hassle-free return and exchange policy. You can return or exchange items within 7 days of receipt, provided they are in their original condition with tags and packaging intact. Please review our Return and Exchange Policy for detailed instructions.

5. Is Rollacoala committed to sustainability?

Yes, sustainability is at the core of Rollacoala’s mission. We are dedicated to reducing our environmental impact by using eco-friendly materials and ethical manufacturing processes. Learn more about our commitment to sustainability in the About Us section.

6. Can I track my order with Rollacoala?

Yes, once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your order using the provided tracking number.

7. How often does Rollacoala update its collections?

Rollacoala regularly updates its collections to offer you the latest trends in sustainable fashion. Be sure to check our website frequently for new arrivals and seasonal updates.

8. Does Rollacoala offer international shipping?

Currently, Rollacoala only offers shipping within the United States. However, we hope to expand our shipping services internationally in the future.

9. How does Rollacoala protect my privacy?

Protecting your privacy is important to Rollacoala. We have developed a Privacy Policy to safeguard your personal information and keep it confidential. Learn more about our commitment to privacy in our Privacy Policy section.

10. How can I stay updated on Rollacoala’s promotions and events?

To stay updated on Rollacoala’s promotions, events, and new arrivals, be sure to subscribe to our newsletter and follow us on social media.

If you have any further questions or concerns not addressed here, please don’t hesitate to contact us at [email protected]. We’re here to help!